Rodriguez Marble & Son ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We collect information you voluntarily provide when contacting us or using our website:

• Contact Information: Name, email, phone number, and address submitted through our forms.
• Project Details: Remodeling project information including measurements, service type, and location.
• Communication Data: Messages, questions, or feedback you send us.
• Usage Data: Non-personal data such as browser type, device, pages visited, and time on site collected via analytics tools (e.g., Google Analytics).

2. How We Use Your Information

• Respond to inquiries and consultation requests
• Provide quotes, schedule appointments, and deliver services
• Communicate about your project status
• Send follow-up messages related to your service experience
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share data only in these limited cases:

• Service Providers: Trusted tools we use to operate our business (e.g., Squarespace, Google Analytics).
• Legal Requirements: If required by law, court order, or regulation.
• Business Transfers: In the event of a merger, sale, or transfer of assets.

4. Cookies & Tracking

Our website may use cookies to enhance your experience and collect usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes in this policy, comply with legal obligations, and resolve disputes. Consultation form submissions are retained for up to 2 years unless you request deletion.

6. Your Rights

• Request access to the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent for data processing

7. Third-Party Links

Our site may contain links to third-party websites (e.g., Yelp, Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. No internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us