Terms of Service
Last Updated: August 1, 2026Welcome to the Rodriguez Marble & Son website. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our website.
1. Services
Rodriguez Marble & Son provides bathroom and kitchen remodeling services including countertop fabrication and installation, backsplash installation, and design consultation in San Jose, California and surrounding communities.
All services are subject to availability and a signed work order. Quotes are estimates and may be adjusted based on final measurements, material selection, and project scope.
2. Consultation & Quotes
Initial design consultations are free with no obligation. Quotes are valid for 30 days from the date of issue unless otherwise stated in writing. Final pricing is confirmed after on-site measurements and material selection.
3. Payment Terms
A deposit is required to secure your installation date and begin material procurement. The remaining balance is due upon project completion. We accept cash, check, and major credit cards. Payment plans may be available for qualifying projects.
4. Warranty
We provide a Lifetime Limited Warranty on installation workmanship for the original purchaser at the original address. The warranty does not cover:
- Normal wear and tear, scratches, or etching from use
- Damage from improper care, cleaning, or maintenance
- Damage from misuse, accidents, or unauthorized modifications
- Natural stone variations in color or texture (inherent characteristics, not defects)
- Damage from structural issues, water damage, or building settling
5. Project Timeline
Estimated timelines are provided in good faith. Actual timelines may vary due to material availability, project complexity, or unforeseen circumstances. Most projects are completed within 1–5 business days; complex remodels may take longer. A specific timeline will be provided during your consultation.
6. Customer Responsibilities
- Providing accurate measurements if self-reported (we verify on-site)
- Clearing the work area of personal items and fragile objects before installation
- Ensuring access to the work area on the scheduled date
- Following Care & Maintenance guidelines after installation
- Reporting concerns within 48 hours of project completion
7. Cancellations & Rescheduling
Cancellations must be made at least 5 business days before the scheduled installation date for a full deposit refund. Cancellations within 5 business days may forfeit the deposit to cover material procurement and scheduling costs. Rescheduling requests should be made as early as possible.
8. Website Use
Content on this website is for informational purposes only. You agree not to:
- Use this website for any unlawful purpose
- Attempt unauthorized access to any part of the website or systems
- Interfere with the proper functioning of the website
- Copy, reproduce, or distribute content without written permission
9. Intellectual Property
All content on this website — including text, images, logos, designs, and graphics — is the property of Rodriguez Marble & Son and is protected by applicable intellectual property laws.
10. Limitation of Liability
To the maximum extent permitted by law, Rodriguez Marble & Son shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our website or services.
11. Governing Law
These Terms are governed by the laws of the State of California. Disputes shall be resolved in the courts of Santa Clara County, California.
12. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted here with an updated date. Continued use of our website constitutes acceptance of the revised Terms.
13. Contact Us
Rodriguez Marble & Son
60 Barnard Ave b, San Jose, CA 95112
Phone: (669) 800-9770
Email: info@rodriguezmg.net